AI Automation & Workflows
Your business has enough to do.
We help simplify the work behind it.
Hecate AI Agency helps small and medium sized businesses streamline customer communication, repetitive processes and everyday administration through intelligent automation.
What's getting in the way?
Every business faces challenges like these.
Missed enquiries
Calls go unanswered. Website visitors leave. Opportunities are lost.
Repetitive administration
Your team spends time on the same manual tasks over and over.
Slow customer response
People wait for answers that could be provided instantly.
Information doesn't flow
Customer and business information sits across different systems, inboxes and spreadsheets.
Follow up isn't consistent
Important enquiries depend on someone remembering what needs to happen next.
These aren't technology problems. They're business problems.
That's where Hecate AI Agency comes in.
What good looks like
How Hecate AI Agency can help
Practical solutions for everyday challenges.
Our Flagship AI Systems
Powerful AI systems built around the way your customers communicate with your business.
Website AI Assistant
Answer questions, capture leads and support your website visitors 24/7.
Learn moreWhatsApp AI Assistant
Engage customers, answer enquiries and capture opportunities directly in WhatsApp.
Learn moreAI Voice Receptionist
Never miss an important call. Answer questions, book appointments and take messages.
Learn moreEmail / Inbox AI Assistant
Organise, prioritise and respond to incoming enquiries while ensuring important messages reach the right person.
Learn moreBusiness Automation Packages
Complete solutions designed around the challenges businesses face every day.
Lead & Enquiry Management
Capture, qualify and route enquiries automatically, so no opportunity is missed.
Learn moreAppointment & Client Management
Book, confirm, remind and follow up on appointments with less administration.
Learn moreCustomer Service Automation
Answer common questions and provide immediate support while escalating complex enquiries to your team.
Learn moreMarketing & Reputation
Automate review requests, customer communication and repetitive marketing activity while keeping your team in control.
Learn moreAdministration & Workflow
Reduce repetitive administrative work through intelligent routing, reminders, notifications and workflow automation.
Learn moreSee it in action
Situation
Task
Action
Result
Who we help
An efficiency partner, not a sector specialist.
Healthcare-adjacent retail
Opticians, pharmacies and clinics fielding constant booking and enquiry calls.
Real estate agencies
Viewing requests and buyer enquiries that need an instant reply, not a Monday callback.
Gestor & admin agencies
Administrative and legal services agencies managing high volumes of routine client requests.
Hospitality & tourism
Restaurants, hotels and tour operators fielding bookings and last-minute questions.
Home & trade services
Tradespeople and service providers juggling calls and quotes between jobs.
These are a few examples. We partner with any industry or business ready to progress and streamline your workflows.
How we work
A simple process. Real results.
Discover
We learn about your business, processes and goals.
Identify
We identify opportunities where automation can make the biggest positive impact.
Design
We design a solution tailored to the way your business works.
Implement
We build, integrate and test the solution with minimal disruption.
Optimise
We monitor performance and refine the workflows as your business evolves.
Automation handles the speed. You keep every decision: nothing goes live without your sign-off.
Local. Reliable. Close to you.
Based in Rabós, Alt Empordà.
Working with businesses across the Girona Corridor and surrounding areas. Local knowledge. Personal service. Practical solutions.
Rabós, Alt Empordà · Girona Corridor
About Hecate AI AgencyStart a conversation